Privacy policy
Privacy Policy
Unless otherwise stated below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Non-provision has no consequences. This applies only insofar as no other information is given in the following processing procedures. "Personal data" means all information relating to an identified or identifiable natural person.
Server log files
You can visit our websites without giving any personal information. Whenever you access our website, usage data is transmitted to us or our web host / IT service provider by your Internet browser and stored in log files (so-called server log files). These stored data include, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 Para. 1 lit. f DSGVO (German Data Protection Act) out of our predominant legitimate interest in ensuring the trouble-free operation of our website as well as for the improvement of our offer. Your data will be transmitted to Canada, among other countries. For data transfers to Canada, the EU Commission has issued an appropriateness decision.
Contact
Responsible
Please contact us on request. The contact details of the person responsible for data processing can be found in our imprint.
Initiative contact of the customer by e-mail
If you contact us by e-mail on your own initiative, we will only collect your personal data (name, e-mail address, message text) to the extent that you provide it. The data processing serves to process and answer your contact request.
If the purpose of the contact is to carry out pre-contractual measures (e.g. advice in case of interest to buy, preparation of offers) or if it concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b DSGVO.
If contact is established for other reasons, this data processing is carried out on the basis of Art. 6 Para. 1 letter f DSGVO because of our overwhelmingly justified interest in processing and answering your inquiry. In this case, you have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data relating to you on the basis of Art. 6 Paragraph 1 letter f of the Data Protection Act.
We will use your E-mail address only to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Collection and processing when using the contact form
When you use the contact form, we collect your personal data (name, e-mail address, message text) only in the manner specified by the scope made available to you. The data processing serves the purpose of establishing contact. If the purpose of the contact is to carry out pre-contractual measures (e.g. advice in case of interest to buy, preparation of an offer) or if it concerns a contract already concluded between you and us, this data processing is based on Art. 6 para. 1 letter b DSGVO.
If contact is established for other reasons, this data processing is carried out on the basis of Art. 6 Para. 1 letter f DSGVO because of our overwhelmingly justified interest in processing and answering your inquiry.
In this case, you have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data relating to you on the basis of Art. 6 Paragraph 1 letter f of the Data Protection Act.
We will use your e-mail address only to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Customer account orders
Customer account
When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying the order processing. The processing is based on Art. 6 para. 1 lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation. Your customer account will then be deleted.
Collection, processing and transfer of personal data for orders
When you place an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. The processing is based on Art. 6 para. 1 lit. b DSGVO and is necessary for the fulfilment of a contract with you. Your data will be passed on, for example, to the shipping companies and dropshipping providers you have chosen, payment service providers, service providers for order processing and IT service providers. In all cases we strictly observe the legal requirements. The extent of the data transfer is limited to a minimum.
Your data will be transferred to Canada, among other countries. For data transmissions to Canada, an adequacy decision of the EU Commission is available.
Advertising
Use of the e-mail address for sending newsletters
We use your e-mail address independently of the contract execution exclusively for our own advertising purposes for the newsletter dispatch, provided that you have expressly agreed to this. The processing is based on Art. 6 para. 1 lit. a DSGVO with your consent. You may revoke your consent at any time without affecting the legality of the processing that has taken place on the basis of the consent until revocation. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by informing us. Your e-mail address will then be removed from the distribution list.
Use of the e-mail address for sending direct advertising
We use your e-mail address, which we have received in the course of the sale of a good or service, for the electronic transmission of advertising for our own goods or services similar to those you have already purchased from us, unless you have objected to this use. The provision of the e-mail address is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded. The processing is based on Art. 6 para. 1 letter f DSGVO from our predominant legitimate interest in direct advertising.
You can object to this use of your e-mail address at any time by notifying us. The contact details for exercising the objection can be found in the imprint. You can also use the link provided for this purpose in the advertising e-mail. For this purpose, no other than the Transmission costs according to the basic tariffs.
Dispatch service provider merchandise management
Forwarding of the e-mail address to shipping companies for information on the shipping status
We pass on your e-mail address to the transport company within the scope of the contract processing, provided that you have expressly agreed to this in the ordering process. The forwarding serves the purpose of informing you by e-mail about the shipping status. The processing is based on Art. 6 para. 1 lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us or the transport company, without affecting the legality of the processing carried out on the basis of the consent until revocation.
Use of an external merchandise management system
We use a merchandise management system for contract processing within the framework of order processing. For this purpose your personal data collected in the context of the order will be sent to Billbee GmbH, Paulinenstrasse 54, 32756 Detmold.
Payment service provider
Use of PayPal
All PayPal transactions are subject to the PayPal Privacy Policy. You will find this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full Use of personal data when choosing Klarna payment options. To be able to offer you Klarna's payment options, we will transfer personal data, such as contact details and order information, to Klarna. This will enable Klarna to assess whether you can take advantage of the payment options offered through Klarna and to adapt the payment options to your needs. For general information about Klarna, please contact us: https://www.klarna.com/de/. Your personal data will be processed by Klarna in accordance with the applicable privacy policy and according to the information in Klarna's data protection regulations at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy is treated.
Cookies
Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user's computer system. If a user calls up a website, a cookie can be stored on the operating system of the user can be saved. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting corresponding technical settings in your Internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and transmission of the data they contain. Already stored cookies can be deleted at any time. However, we would like to point out that you may not be able to use all functions of this website to their full extent. Under the following links you can find out how you can manage the cookies of the most important browsers (including deactivating them):
Chrome: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Technically necessary cookies
Unless otherwise stated in the data protection declaration below, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even after a change of page.
The use of cookies or comparable technologies is based on § 15 paragraph 3 sentence 1 TMG. The processing of your personal data is based on Art. 6 para. 1 lit. f DSGVO from our predominant legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer. You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data.
Analysis of advertising tracking communication
Use of Google Analytics
We use the web analysis service Google Analytics of Google LLC on our website. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). As far as you have your habitual residence in the European Economic Area or Switzerland Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) the data controller. Google Ireland Limited is therefore the company associated with Google, which is responsible for processing your data and ensuring compliance with the applicable data protection laws. The data processing serves the purpose of analysing this website and its visitors as well as for marketing and advertising purposes. For this purpose Google on behalf of the operator of this website may use the information obtained to evaluate your use of the website in order to compile reports on website activities and to provide further information on website and Internet usage to provide services to the website operator. The following information, among others, may be collected: IP address, Date and time of page view, click path, information about the browser you are using and the Device, pages visited, referrer URL (website from which you accessed our website), location data, buying activities. The IP address transmitted by your browser within the framework of Google Analytics is not combined with other data from Google merged. Google Analytics uses technologies such as cookies, web memory in the browser and counting pixels, which allow an analysis of the use of the website through you. The information thus generated about your use of this website is usually passed on to a server of Google in the USA and stored there. No adequacy finding by the EU Commission for the USA available. The transfer of data is carried out, inter alia, on the basis of standard contractual clauses as appropriate guarantees for the protection of personal data, accessible at: https://policies.google.com/privacy/frameworks. Both Google and state USB authorities have access to your data. Your data can be combined by Google with other data, such as your search history, your personal accounts, your usage data from other devices, and any other information Google has about you. IP anonymization is activated on this website. As a result, your IP address is used by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is transferred to a Google server in the USA and shortened there.
The use of cookies or comparable technologies is carried out with your consent on the basis of § 15 para. 3 p. 1 TMG in conjunction with Art. 6 para. 1 lit. a DSGVO. The processing of your personal data takes place with your consent on the basis of Art. 6 para. 1 lit. A DSGVO. You may revoke your consent at any time without affecting the legality of the data processed on the basis of your consent until revocation is touched by the processing that has taken place. Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/ as well as under https://policies.google.com/technologies/cookies?hl=de.
Use of the Facebook pixel
We use on our website the remarketing feature "Custom Audiences" of Facebook Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland "Facebook"). Facebook Ireland and we are jointly responsible for the collection of your information and the transfer of that information to Facebook when the service is incorporated. The basis for this is an agreement between us and Facebook Ireland for the joint Processing of personal data, in which the respective responsibilities are defined. The agreement is available at https://www.facebook.com/legal/controller_addendum can be called up. Accordingly, we are responsible in particular for the fulfilment of the information obligations in accordance with Art. 13, 14 DSGVO, for compliance with the security requirements of Art. 32 DSGVO with regard to the correct technical implementation and configuration of the service and for compliance with the obligations in accordance with Art. 33, 34 DSGVO, insofar as a violation of the protection of personal data affects our obligations under the agreement on joint processing. Facebook Ireland is responsible for enabling the rights of the data subject in accordance with articles 15 - 20 of the DSGVO, for complying with the security requirements of article 32 of the DSGVO with regard to the security of the service and for complying with the obligations in accordance with articles 33, 34 of the DSGVO, insofar as a violation of the protection of personal data affects the obligations of Facebook Ireland in accordance with the agreement on joint processing. The purpose of the application is to target visitors to the website with interest-based advertising on the social network Facebook. For this purpose, the Facebook remarketing tag was implemented on the website. This tag is used to establish a direct connection to the Facebook servers when visiting the website. This tells the Facebook server which of our pages you have visited. Facebook assigns this information to your personal Facebook user account. When you visit the social network Facebook, you will then see personalized, interest-based Facebook ads. Your data may be transferred to the USA. There is no adequacy finding by the EU Commission for the USA. The data transfer is based, among other things, on standard contractual clauses as suitable guarantees for the protection of personal data, available at: https://www.facebook.com/legal/EU_data_transfer_addendum. The use of cookies or comparable technologies is carried out with your consent on the basis of § 15 para. 3 p. 1 TMG in conjunction with Art. 6 para. 1 lit. a DSGVO. The processing of your personal data takes place with your consent on the basis of Art. 6 para. 1 lit. a DSGVO. You may revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until revocation.
You can find more information on the collection and use of data by Facebook, on your rights in this regard and on ways to protect your privacy in Facebook's data protection information at https://www.facebook.com/about/privacy/.
Use of Google Ads Conversion Tracking
We use the online advertising program "Google Ads" on our website and, in this context, conversion tracking (visitor action evaluation). Google Conversion Tracking is an analysis service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller. Google Ireland Limited is therefore the company affiliated with Google which is responsible for processing your data and for ensuring compliance with the applicable data protection laws. When you click on an ad placed by Google, a conversion tracking cookie is placed on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages on our site and the cookie has not expired, Google and we may recognize that you clicked on the ad and were directed to that page. Each Google Ads customer receives a different cookie. As a result, there is no way that cookies can be tracked across the sites of ads customers. The information collected through the conversion cookie is used to compile conversion statistics. This tells us the total number of users who have clicked on one of our ads and been redirected to a page with a conversion tracking tag. However, we do not receive information that personally identifies users. Your information may be transferred to the USA. There is no EU Commission adequacy finding for the USA. The data transfer is based, among other things, on standard contractual clauses as appropriate guarantees for the protection of personal data, available at: https://policies.google.com/privacy/frameworks. The information collected using the conversion cookie is used to compile conversion statistics. This tells us the total number of users who have clicked on one of our ads and been redirected to a page with a conversion tracking tag. However, we do not receive information that personally identifies users. Your information may be transferred to the USA. There is no EU Commission adequacy finding for the USA. The data transfer is based, among other things, on standard contractual clauses as appropriate guarantees for the protection of personal data, available at: https://policies.google.com/privacy/frameworks.
The use of cookies or comparable technologies is carried out with your consent on the basis of § 15 para. 3 p. 1 TMG in conjunction with Art. 6 para. 1 lit. a DSGVO. The processing of your personal data takes place with your consent on the basis of Art. 6 para. 1 lit. a DSGVO. You may revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until revocation. You can find more information and the Google data protection declaration at: https://www.google.de/policies/privacy/
Use of Zoom
We use for the implementation of our online seminars/courses (hereinafter: online seminars) in the context of a contract to use the Zoom video conferencing tool from Zoom Video Communications, Inc. (55 Almaden Boulevard, San Jose, CA 95113, USA; "Zoom").
Participation in our online seminars can be done via the Zoom app (after download on the provider's website) or via the browser version on the provider's website. To participate in our online seminars, it is therefore necessary to visit the website of the provider Zoom at least once. Zoom is responsible for processing your data there. We are responsible for the processing of your personal data in connection with our online seminars.
This data processing serves the purpose of conducting our online seminar as well as preparation and follow-up. For this purpose we collect and process the following of your personal data: Name, e-mail address, password (if no single sign-on was used), IP address, information about the device used, date/time of the online seminar and, in case of telephone dial-up, the incoming and outgoing telephone number and country. The provision of this data is necessary for the fulfillment of the contract concluded between you and us for the provision of the online seminar. Failure to provide this data means that you will not be able to participate in our online seminar.
In addition, we collect and process text entries made by you during the online seminar as well as video and audio transmissions of your device. You can deactivate your camera and microphone before entering the online seminar and at any time during the online seminar. There will be no data collection about this. If you do not want to provide data via the chat, camera or audio function, you cannot actively participate in the online seminar or communicate with other participants.
If we record our online seminars for follow-up purposes, in particular for subsequent provision to the respective participants, you will be informed separately before the start of the online seminar. You will also recognize a recording by the marking during the online seminar. During a recording, your name, any text entries made in the chat as well as video/audio transmissions of your device will be saved and, if necessary, subsequently transmitted to the respective participants of the online seminar. The data collected during the execution of our online seminars is transferred to Zoom and thus to the USA within the framework of the contract processing agreement. There is no adequacy decision of the EU Commission for the USA. The data transfer is carried out on the basis of standard contract clauses as suitable guarantees for the protection of personal data, among other things, see under: https://zoom.us/docs/doc/Zoom_GLOBAL_DPA.pdf
The processing is based on Art. 6 para. 1 letter b DSGVO and is necessary for the fulfilment of a contract with you. You can find more information on data processing when using Zoom at: https://zoom.us/de-de/privacy.html
Plug-ins and others
Using the Google Tag Manager
We use the Google Tag Manager of Google LLC on our website. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller. Google Ireland Limited is therefore the company affiliated with Google which is responsible for processing your data and for ensuring compliance with the applicable data protection laws.
This application is used to manage JavaScript tags and HTML tags, which are used to implement in particular tracking and analysis tools. The data processing serves the purpose of designing and optimizing our website to meet your needs. The Google Tag Manager itself neither stores cookies nor processes personal data. It does, however, enable the triggering of further tags that can collect and process personal data. For more information on terms of use and data protection, please click here.
Use of Social Plug-ins
We use social networking plug-ins on our website. The integration of social plug-ins and the data processing that takes place serves the purpose of optimizing the advertising for our products.
When integrating social plug-ins, a link is established between your computer and the servers of the social network providers and the plug-in is displayed on the page by informing your browser, provided you have expressly agreed to this. In doing so, both your IP address and the information about which of our pages you have visited are transmitted to the provider's servers. This applies regardless of whether you are registered or logged in to the social network. A transmission also takes place for users who are not registered or not logged in. If you are simultaneously connected to one or more of your social network accounts, the information collected can also be assigned to your corresponding profiles. When using the plug-in functions (e.g. by clicking the button), this information is also assigned to your user account. You can prevent this assignment by logging out of your social media accounts before visiting our website and before activating the buttons.
The use of cookies or comparable technologies is carried out with your consent on the basis of § 15 para. 3 p. 1 TMG in conjunction with Art. 6 para. 1 lit. a DSGVO. The processing of your personal data takes place with your consent on the basis of Art. 6 para. 1 lit. a DSGVO. You may revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until revocation.The social networks named below are integrated into our website by means of social plug-ins. You will find more information on the scope and purpose of the collection and use of the data as well as on your rights and options for protecting your privacy in this regard in the linked data protection notices of the providers.
Facebook of Facebook Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) Facebook Ireland and we are jointly responsible for the collection of your data and transmission of this data to Facebook when the service is integrated. The basis for this is an agreement between us and Facebook Ireland on the joint processing of personal data, in which the respective responsibilities are defined. The agreement is available at https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible in particular for the fulfilment of the information obligations in accordance with Art. 13, 14 DSGVO, for compliance with the security requirements of Art. 32 DSGVO with regard to the correct technical implementation and configuration of the service and for compliance with the obligations in accordance with Art. 33, 34 DSGVO, insofar as a violation of the protection of personal data affects our obligations under the agreement on joint processing. Facebook Ireland is responsible for enabling the rights of the data subject in accordance with articles 15-20 of the DSGVO, for complying with the security requirements of article 32 of the DSGVO with regard to the security of the service, and for complying with the obligations under articles 33, 34 of the DSGVO, insofar as a breach of personal data protection concerns Facebook Ireland's obligations under the joint processing agreement.
Your data may be transferred to the USA. There is no adequacy finding by the EU Commission for the USA. The data transfer is carried out on the basis of standard contractual clauses as appropriate guarantees for the protection of personal data, among other things, which can be viewed at: https://www.facebook.com/legal/EU_data_transfer_addendum. For more information on the collection and use of data by Facebook, on your rights in this regard and on ways to protect your privacy, please refer to Facebook's privacy policy at https://www.facebook.com/about/privacy/.
Instagram of Instagram LLC. (1601 Willow Road, Menlo Park, CA 94025, USA)
https://help.instagram.com/155833707900388
Your data may be transferred to the USA. There is no adequacy finding by the EU Commission for the USA. The data transfer is carried out on the basis of standard contractual clauses as appropriate guarantees for the protection of personal data, among others, which can be viewed at: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-dataprotection/ standard-contractual-clauses-scc_en.
Pinterest of Pinterest Inc. (635 High Street, Palo Alto, CA, 94301, USA)
https://about.pinterest.com/de/privacy-policy
Your data may be transferred to the USA. There is no adequacy finding by the EU Commission for the USA.
Rights of data subjects and storage period
Duration of storage
After the contract has been completely processed, the data will be stored initially for the duration of the warranty period, thereafter under consideration of legal, in particular tax and commercial law retention periods, and then deleted after the period has expired, unless you have consented to further processing and use.
Rights of the person concerned
If the legal requirements are met, you are entitled to the following rights in accordance with Art. 15 to 20 DSGVO: right to information, to correction, to deletion, to restriction of processing, to data transferability. In addition, according to Art. 21 para. 1 DSGVO, you have the right to object to processing based on Art. 6 para. 1 f DSGVO as well as to processing for the purpose of direct advertising.
Right of appeal to the supervisory authority
In accordance with Art. 77 DSGVO, you have the right to complain to the supervisory authority if you believe that your personal data is being processed unlawfully.
Right of objection
If the personal data processing activities listed here are based on our legitimate interest pursuant to Art. 6 Par. 1 letter f DSGVO, you have the right to object to these processing activities at any time for reasons arising from your particular situation, with effect for the future.
After the objection has been made, the processing of the data concerned will be terminated unless we can prove compelling reasons for processing worthy of protection which outweigh your interests, rights and freedoms, or if the processing serves the assertion, exercise or defence of legal claims.
If personal data is processed for purposes of direct advertising, you can object to this processing at any time by notifying us. Once you have done so, we will stop processing the data concerned for the purpose of direct marketing.